Iobserve merrillville indiana8/2/2023 They then ask if she can check me in and I say she lives an hour and a half away so it’s not really going to be that easy. The manager and assistant manager are working the front desk and proceeded to ask me if my mother is 21 which I obviously say yes to because a 3 year old can't have a child. I show up for a training class for the week and go to check in and they say I can't because I'm 18. Indiana state law says anyone over 18 can stay at a hotel and the Hilton website says the same. I am 18 and my mother made a reservation because you must be 21 to make one. You won’t be disappointed if you choose this Home2Suites.… I think it’s the tiniest pool I’ve ever seen in a hotel. I also wouldn’t chose this hotel if you want a spacious pool and pool deck. The only reason I gave 4 stars is because the bathroom showed some wear and tear…(could use new grout and paint)and the bathtub shower combo is very tiny and very slippery. Even when there was noise it was muffled due to good construction. We stayed on a very busy Saturday night with many families filling the hotel. This location: wonderfully friendly staff, excellent location off interstate and near many restaurant and shopping options. Glassware and real plates and silverware in the rooms are so much better than coffee or tea in a paper cup. Newer construction means clean and modern. This property showcases all the reasons why. This was nice because due to COVID not all hotels are providing breakfast.…Īs we travel to/from our snowbird destinations we have begun staying at more Home2’s than Hamptons. There was an array of food (waffles, eggs, yogurt, biscuits with gravy, fruit). The breakfast was standard but again the staff was cheerful and upbeat. Also, I haven't had great luck this summer with hotels having working washers and dryers so I was really relieved they both were working, clean and seemed new. They are on the first floor next to the lobby so you can relax while you wait rather than going down a hall. I did like that there was 2 washers and dryers in a central location that worked. She also said they had us for 3 rooms! She fixed the error and I greatly appreciate her taking the time to make the call and follow through especially because I could see it was a busy morning. True to her word when I checked out she had called. Ms Serrano said she would call the credit card company and ask them to release the hold for the extra room. I also didn't want to spend the morning on the phone with the credit card company. I still felt uneasy about driving away and hoping the other room wouldn't get charged. I talked to the Manager, Monica Serrano, who reassured me they would only charge me for 1 room. In the morning though I realized Hilton had put a hold on my card for 2 rooms. When we arrived it went very smoothly and they were expecting us. They were very nice but when looking for the reservation they said I had reserved multiple rooms which was odd because my confirmation said only 1 room. I called and let them know we would be arriving after midnight and asked them to please not release our room. I booked at 9:30 pm via the Hilton website. She really is phenomenal and I think her leadership, energy and kindness brings out the same qualities in the rest of the staff. Serrano was very kind, cheerful and went above and beyond solving a problem. The hotel is new and clean but the staff really made it a fantastic stay. ![]() We were driving and it was really late, we realized we wouldn't arrive to downtown Chicago until after midnight so decided to stop here for the night. We stopped by Home2Suites very last minute. Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Indiana University Northwest.Hotels near Merrillville Beauty College.Hotels near Brown Mackie College - Merrillville.Hotels near Everest College - Merrillville, IN.Hotels near ITT Technical Institute - Merrillville Campus.Hotels near College of Court Reporting Inc.Hotels near Regency Beauty - Merrillville, IN.Hotels near Merrillville History Museum.Hotels near The Devil's Trumpet Brewing Company.Hotels near Paint Nite Northwest Indiana.Hotels near Busy Bees Pottery & Arts Studio.Merrillville Hotels with Breakfast Buffet. ![]() ![]() Merrillville Hotels with Laundry Facilities.Merrillville Hotels with Air Conditioning.InterContinental (IHG) Hotels in Merrillville.Home2 Suites by Hilton Merrillville Rooms.Home2 Suites by Hilton Merrillville Pool.Home2 Suites by Hilton Merrillville Features.Hotels near Home2 Suites by Hilton Merrillville.
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